Pathshala OS · Legal
These documents govern your use of Pathshala OS, the Pathshala marketing sites, and the Pathshala mobile apps. The two binding agreements every Institute accepts at signup are the Master Services Agreement and the Privacy Policy; everything else is an operational policy, addendum, or public disclosure. Material changes are versioned and announced to Institute owners by email before they take effect.
Binding agreements
Master Services Agreement
The subscription contract between your Institute and Pathshala Inc. — billing, refunds, retention, content ownership, liability.
Privacy Policy
What personal information we collect, how we use it, how long we keep it, who we share it with, and your rights.
Website Terms of Service
Rules for visitors and individual users of the public marketing site — distinct from the institute-level MSA.
Operational policies
Cookie Policy
Which cookies and storage technologies we set, why, and how to control them.
Acceptable Use Policy
The platform-wide conduct rules — no cheating, no abuse, no hacking, no scraping.
AI Disclosure & Use
Where AI is used in Pathshala, what providers, what it must not do, and how to opt out.
Children's Privacy Notice
How we handle data about minors under COPPA, GDPR-K, and India's DPDP Act §9.
DMCA Takedown & Counter-Notice
Designated agent and the formal procedure for filing or contesting a copyright-infringement notice.
Refund Policy
The 24-hour written-request window and what is / is not refundable.
Sub-processors
Every third-party service Pathshala relies on to deliver Pathshala OS, the data shared, and the region.
Accessibility Statement
Our WCAG 2.1 AA target, current conformance, known limitations, and how to report a barrier.
Procurement & B2B addenda
History
Looking for the mobile-app terms? See App Terms and App Privacy. Security and Trust Center disclosures live at /trust. For procurement questionnaires, a custom MSA, a counter-signed DPA, or a security questionnaire, email legal@pathshala.co.